Quality policy and quality objectives
The owners and top management of Flow-Cont Kft.(Ltd.) are committed oneself to operate the company in according to customer requirements as well as Hungarian rules and implemented standards of CEN (EU) and to improve the quality management system continuusly.
We are expressing importance of quality and quality control in all our technologies, products and engineering services. The significant degree of quality is the customer satisfaction that is achived by either functional conformity of products or attentiv and flexible entrepreneurial attitude in every respect.
The basis of our quality policy is constituted from technical dependibility and accurate delivery. The quality objectives are subordinated to this philosophy. The objectives are determined by management every year as well as the evaluating the achivement of quality objectives and operational effectiveness.
Businesslike, exact definiton of practical requirements and feasibility are the most important elements of quality manegement. All products and services are considered as embedded tasks in somewhat concrete system.
Management atteches great importance to acceptance of quality policy within the company by common consent. The quality objectives are defined clearly, understandably and concisely. Top management makes the members acquinted with these objectives.
The main point of our quality philosophy:
Priority of responsibility of management in the operating quality managemet system
Every member of company is responsible for quality of his/her own activity
The most important measure of value of our activity is the customer satisfaction, this is monitored by continuous measuring and is made perfect by improving and development of processes and products
Preventing defects is more important than observing them
We establish quality expectations from supplier and subcontractors requirements as the same level as from our employees